Anyone who works in the assembly industry knows the importance of tool maintenance. Keeping them clean, or sharp, or oiled allows you to expand their life cycle. These tools become a part of you. And when they break, you know the right person to fix them.
What do you do with New Technology?
But what if the assembly tool you use is the latest technology? For example, an ultrasonic welder and the converter/transducer that goes with it. If you work for a business, you probably have it sent out while you grab a spare.
How about if you’re in business for yourself? That’s when you have a need to find the right company. If you don’t know of any ultrasonic repair shops in your area, you need to search the internet.
The Right Repairs
There are many companies, like bek Ultrasonics, which handle these types of repairs. Some focus on one manufacturer. Branson, Weber, and Herrmann are some example. Others handle all brands and models.
Which do you choose? A company that focuses on one manufacturer has Subject Matter Experts (SMEs) who know the ultrasonic products inside and out. On the other hand, this expertise may cost more.
However, don’t count out the repair company which handles multiple models. While they may not be as focused on one manufacturer, their across the board experience gives them an advantage. Perhaps the problem with your Webber Ultrasonic is something they’ve seen in a product made by Herrmann.
What They Do
How your problem is addressed depends on what it is. Most likely, your ultrasonic tool has an onboard computer which provides diagnostic codes. From there, they determine the best way to handle the repair of the damaged components.
What to Look For
Before you send your ultrasonic tool out for repair, look for reviews to determine how good they are. Once you select the company, ensure they offer a warranty on the repairs they do.