When we talk of automation, many people get an image of fancy flying robots that handle each and every task we ask of them. Others think automation only applies to huge industrial plants and factories. This is a huge misconception about automation. The technology is still growing and we might not be in the age of advanced robotics yet.
This doesn’t mean that you don’t need to try automation. Whether you are a work-from-home person, a business executive, or an employee of a huge corporation, you need to automate certain tasks. You might be using bots or codes to automate certain tasks that might be exhausting to be done by a human being.
Google and Apple are among the big companies in the world that constantly uses automation to run certain areas of their businesses. These companies have huge customer inquiries and require virtual assistants to help with this tasks. The answers provided by these bots depend on the input of the data by the organization.
Looking back in the early 2000’s when AIM and MSN Messenger dominated the instant messaging industry, we can see a significant change in the way messengers work today. Companies are beginning to realize that bots can be programmed to handle customer queries faster and efficiently than people who are prone to exhaustion.
The free bot builder platforms have helped many people create bots that can be used to automate certain tasks in different departments. The best place to deploy these bots would be to run the customer inquiry department.
You can apply automation in different business areas. The financial departments have experience the first-hand effect of automation through programs like Excel. Excel is a clear indication of how Microsoft was able to envision the future of automation. Excel has also undergone numerous update to ensure it fits the current needs of the people. Other than saving data, the program allows you to handle complex calculations too. Since it was created, many businesses have seen the importance of adopting it into their daily use.
Departments that are driven by results need automation now more than ever. The Human Resource Department has managed to implement automation to its core operations. The availability of free bot builder platforms has also increased the use of bots to automate a business.
Automation should not be seen as a job replacement threat. This may not be the case as it is a job opportunity. You can benefit from learning more about automation as it might bring new opportunities to your life. The people who were once employed in the fields that automation is applied should ensure they acquire new skills so that they may still remain useful to an organization.